Ask HN: What are the best books on talking to users?

Recommendations from 21 sampled comments out of 21 eligible comments. This page covers the sample, rather than the entire HN thread.

16 books

vismit2000 · Apr 18, 2025
'Design of Everyday Things' to first have sympathy with the users.
rozenmd · Apr 18, 2025
The Mom Test stands out as a favorite just because it really made me realize I had no idea what I was doing.
terrellbm · Apr 18, 2025
Have heard so many good things about the mom test
rozenmd · Apr 18, 2025
Badass: Making Users Awesome by Kathy Sierra
PyWoody · Apr 18, 2025
About Face: The Essentials of Interaction Design by Alan Cooper, Robert Reimann, David Cronin, Christopher Noessel, with Jason Csizmadi and Doug LeMoine extensively covers how to talk with users.
terrellbm · Apr 18, 2025
Continuous discovery habits sounds interesting
kingkongjaffa · Apr 18, 2025
Continuous discovery habits by Teresa Torres
rozenmd · Apr 18, 2025
Deploy Empathy gave me the exact questions to ask in customer interviews when I was stuck.
terrellbm · Apr 18, 2025
Looks interesting - downloading the sample!
uticus · Apr 18, 2025
"what customers want" Anthony W. Ulwick
skydhash · Apr 18, 2025
I also found Essentials of Business Research Methods by Joe Hair Jr. et al.
skydhash · Apr 18, 2025
the only book I have is Just Enough Research by Erika Hall.
rozenmd · Apr 18, 2025
Making Users Awesome guided me towards the mindset shift needed to build product better
skydhash · Apr 18, 2025
Mastering the Requirements Process: Getting Requirements Right by Suzanne and James Robertson
skydhash · Apr 18, 2025
Software Requirements by Karl Wiegers and Joy Beatty.