"You Can Negotiate Anything", by Herb Cohen. By taking the point of view that "negotiation" is not "convincing morons to do what I want" but "let's try and solve this together", the author introduces a couple points about how to deal with all sorts of conflicts and difficult situations. I read it several years ago, and yet there's not a month in which I don't put at least one of its lessons in use. I found it a lot more useful and honest than the famed "How to influence friends and win people" but, somewhat ironically, I never used it in any negotiation involving money.
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FROM THE SHARED SHELF · 2006–2026 SAMPLE
You Can Negotiate Anything
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