The UI Audit

I keep re-reading The UI Audit by Jane Portman: http://uibreakfast.com/audit/ I use it every time I need to craft an interface but especially for SaaS apps. The OP requested something from a 'newbie perspective'; this book will explain the basics but the real value comes from the explanations and advice with respect to why UI decisions lead to happier users. I've copy/pasted the chapter headings from the site: Introduction Chapter 1. Your Product Strategy Chapter 2. Navigation Chapter 3. Dashboard & Homescreen Chapter 4. Audit Your Screens Chapter 5. The Problem of Style Chapter 6. Get a Theme Chapter 7. Plan for Improvements Chapter 8. Deal With New Features