“The Effective Manager” by the people behind Manager Tools (a great podcast) is a really, really good view of this. Re: Communication, this book starts there and builds upon that foundation. It’s targeted at line managers, but anyone in a leadership position can and will benefit. For example, I don’t do one-on-one’s with my team. I do “Project Management 1:1’s” or “Weekly project status updates.” I don’t always give feedback the way they prescribe (because the team doesn’t formally report to me). I do, however, go out of my way to say “Just to let you know, when you do X, Y happens.” And from the book, learned that there’s a 10:1 ratio of positive to negative feedback to strive for. Side note: Manager Tools has a great podcast series that is arranged into a “map of the universe” [1] which shows a huge list of topics, and how to discuss everything from good or bad performance, dealing with various types of conflict, to even how to structure emails or how to address a personal scent issue (which I’ve actually used). [1] https://www.manager-tools.com/map-of-the-universe
Typographic jacket · original cover not fetched
FROM THE SHARED SHELF · 2006–2026 SAMPLE
The Effective Manager
1 reader recommends it across 2 discussions
Topics are model-inferred labels.
Keep it on your reading list
THE WORD OF MOUTH
What made it worth passing on?
Original Hacker News comments, in the readers’ own words.