Someone recommended Never Split the Difference by Chris Voss here recently. I read it and found it invaluable. Packed full of quality advice and techniques that you can use out of the box. The real-life stories he had from his FBI negotiating days make it an easy read.
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FROM THE SHARED SHELF · 2006–2026 SAMPLE
Never Split the Difference: Negotiating As If Your Life Depended On It
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